This privacy policy explains how Ground Host and its affiliates (collectively, “we”, “us”, or “our”) collect, use, and share information about you when you use our websites, including [www.groundhost.net] (the “Sites”), and our other online products and services (collectively, the “Services”).
By using the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Services.
We may change our policies and practices from time to time, so please check back periodically to ensure that you understand them.
Information We Collect
We collect information about you in the following ways:
Information You Provide to Us: We collect information that you provide to us directly, such as when you create an account, request support, or interact with our customer service team. This information may include your name, email address, phone number, and any other information you choose to provide.
Information We Collect Automatically: When you use the Services, we may collect certain information automatically, such as your IP address, browser type and version, and device identifier. We may also collect information about your location, including location data from your device or IP address.
Cookies and Other Tracking Technologies: We may use cookies and other tracking technologies to collect information about your use of the Services. Cookies are small text files that are placed on your device to help the Services function and to help us understand how users interact with the Services.
How We Use the Information We Collect
We use the information we collect for a variety of purposes, including:
Providing and Improving the Services: We use the information we collect to provide and improve the Services, including by personalizing your experience, responding to your requests, and providing technical support.
Communicating with You: We may use the information we collect to communicate with you about the Services or to send you promotional materials or other communications that may be of interest to you.
Analyzing and Improving the Services: We may use the information we collect to analyze and understand how users interact with the Services, and to improve the Services based on this data.
Compliance with Legal Obligations: We may use the information we collect to comply with legal obligations, such as responding to legal process or enforcing our terms of service.
Sharing of Your Information
We may share your information in the following ways:
With Service Providers: We may share your information with third party service providers who perform services on our behalf, such as hosting and maintaining the Services, analyzing data, or providing customer support. These service providers are required to protect your information and may not use it for any purpose other than to provide the services we have retained them to perform.
With Affiliates: We may share your information with our affiliates for purposes consistent with this Privacy Policy.
With Third Parties for Legal Reasons: We may disclose your information to third parties if we believe in good faith that such disclosure is necessary to (a) comply with the law or legal process served on us, (b) enforce or apply our terms of service and other agreements, or (c) protect the rights, property, or safety of us, our users, or others.
Your Choices and Rights
You have the following choices and rights regarding the information we collect and how we use it:
Opting Out of Marketing Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may also opt out of receiving promotional communications from us by contacting us as described in the “Contact Us” section below.
Accessing and Updating Your Personal Information: You may access, update, or correct your personal information by logging into your account or contacting us as described in the “Contact Us” section below.
Deleting Your Personal Information: You may request that we delete your personal information by contacting us as described in the “Contact Us” section below. Please note that some information may remain in our records after deletion, as required by law or for legitimate business purposes.
Data Portability: You may request that we provide you with a copy of your personal information in a structured, machine-readable format.
Withdrawing Consent: If you have provided your consent to the collection, use, or sharing of your personal information, you may withdraw your consent at any time by contacting us as described in the “Contact Us” section below.
Exercise of Rights: To exercise any of the choices or rights described in this Privacy Policy, please contact us as described in the “Contact Us” section below.
California Privacy Rights: California residents may request and obtain a list of certain third parties to which we have disclosed certain categories of personal information (if any) during the preceding calendar year for those third parties’ direct marketing purposes. California residents may also request and obtain information about the categories of personal information we have collected about you, the categories of sources from which that information was collected, the business or commercial purpose for collecting the information, and the categories of third parties with whom we shared the information. To make such a request, please contact us as described in the “Contact Us” section below.
Data Security
We take steps to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. These steps include physical, electronic, and managerial measures to safeguard and secure the information we collect.
Despite these efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
Children’s Privacy
The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete such information as soon as possible. If you believe that we may have collected personal information from a child under the age of 13, please contact us as described in the “Contact Us” section below.
Links to Other Websites
The Services may contain links to third-party websites. These websites are not operated by us and are subject to their own privacy policies. We encourage you to review the privacy policies of any third-party website you visit.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at support@groundhost.net or by mail at:
Ground Host
Dallas, Texas
Effective Date: [02/01/22]